Support
Got a question, or something not working the way it should? Email us and a real person will get back to you.
Common questions
How do I start a round and track hole-by-hole?
Open the menu, tap Rounds, then tap + to start a new round. Pick your course, or tap Find Nearby, and tap Start Round. You'll move through each hole and enter your score, putts, tee shot, and more. When you're done, tap Save Round to record the full card.
How do I add a new course?
On the Courses screen, type a course name in the ADD COURSE field and tap Add. If the course is in the shared library, the hole pars will auto-fill when you start your first round there.
What is Advanced Stats and how do I unlock it?
Advanced Stats is a Pro feature that shows a full performance breakdown - putts, fairways hit %, greens in regulation, mis-hits, bunkers, and more. Subscribe to Birdie Tracker Pro from the Settings screen to unlock it.
How do I join or create a group?
Open the menu and tap Groups, then tap Create Group or Join Group. Share your 6-character join code with friends so they can find your group and join instantly.
How do I react to a friend's activity milestone?
In the Group Activity feed, tap Like or Knucks below any milestone to react. You can also tap the comment icon to leave a comment up to 500 characters.
What happens to my stats at the end of the year?
A new season starts automatically on January 1. Last year's stats move to your Season Archive, and your courses and past rounds come with you. Archived seasons - including Advanced Stats for Pro members - stay viewable forever.
How do I unlock Birdie Tracker Pro?
Go to Settings → Pro Upgrade and subscribe. Pro is a yearly auto-renewing subscription and removes ads, unlocks Advanced Stats, unlimited round history, animations, celebration videos, and custom sounds.
Can I restore my Pro subscription on a new device?
Yes - go to Settings → Pro Upgrade → Restore Purchases and your subscription will be restored using your Apple ID (iPhone) or Google Play account (Android).
How is my data backed up?
Sign in (Settings → Sign In) - with Apple on iPhone or with Google on Android - to back up your stats and rounds to the cloud and sync them across your devices. If you use the app without signing in, data stays on-device only.
How do I delete my account and all my data?
Open the menu, tap your name to open your Profile, then tap Delete Account under Account Actions. This permanently removes your cloud data - stats, group memberships, profile, messages, and reactions - and clears all local stats on your device.
How do I report a user or inappropriate content?
Long-press any chat message or activity comment and tap Report. Reported content is reviewed within 24 hours. Content that receives 3+ reports is automatically hidden while under review.
How do I block someone?
Long-press any message or comment from that user and tap Block. Their content will no longer appear to you. Blocked users are not notified.
Still stuck?
Tell us what you were doing and which phone you're on, and we'll sort it out. For account deletion, see Delete your account.