Birdie Tracker

Support

Have a question or running into an issue? We're here to help.

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Email Support

Send us an email and we'll get back to you as soon as we can.

218Cultivation@gmail.com

Frequently Asked Questions

How do I start a round and track hole-by-hole?

Tap a course on the main screen, then tap 'Start Round'. You'll move through each hole and enter your score, putts, tee shot, and more. When you're done, tap 'Save Round' to record the full card.

How do I add a new course?

On the Courses screen, type a course name in the ADD COURSE field and tap Add. If the course is in the shared library, the hole pars will auto-fill when you start your first round there.

What is Advanced Stats and how do I unlock it?

Advanced Stats is a Pro feature that shows a full performance breakdown - putts, fairways hit %, greens in regulation, mis-hits, bunkers, and more. Subscribe to Birdie Tracker Pro from the Settings screen to unlock it.

How do I join or create a group?

Go to the Groups tab and tap Create Group or Join Group. Share your 6-character join code with friends so they can find your group and join instantly.

How do I react to a friend's activity milestone?

In the Group Activity feed, tap the 👍 or 👊 button below any milestone to react. You can also tap the comment icon to leave a comment up to 500 characters.

What happens to my stats at the end of the year?

At the start of a new year, tap 'Archive Season' to permanently save that year's stats. Archived seasons - including Advanced Stats for Pro members - stay viewable forever.

How do I unlock Birdie Tracker Pro?

Go to Settings → Pro Upgrade and subscribe. Pro is a yearly auto-renewing subscription and removes ads, unlocks Advanced Stats, unlimited round history, animations, celebration videos, and custom sounds.

Can I restore my Pro subscription on a new device?

Yes - go to Settings → Pro Upgrade → Restore Purchases and your subscription will be restored using your Apple ID.

How is my data backed up?

Sign in with Apple (Settings → Sign In) to sync all your stats to the cloud. This backs up your data across all your iOS devices. If you use the app without signing in, data stays on-device only.

How do I delete my account and all my data?

Go to Settings → Profile → Delete Account. This permanently removes your cloud data - stats, group memberships, profile, messages, and reactions - and clears all local stats on your device.

How do I report a user or inappropriate content?

Long-press any chat message or activity comment and tap Report. Reported content is reviewed within 24 hours. Content that receives 3+ reports is automatically hidden while under review.

How do I block someone?

Long-press any message or comment from that user and tap Block. Their content will no longer appear to you. Blocked users are not notified.

Still need help?

218Cultivation@gmail.com